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Navigating Engineering Challenges in the Embedded Space: Insights from Heather Giovanni

Oct 31, 2023

2 min read

In a recent episode of the Engineering Leadership series, Rob Ocel chats with Heather Giovanni, the VP of Engineering Data Infrastructure at Hewlett Packard Enterprise. They cover the engineering challenges faced in the embedded space, the importance of striking a balance between optimization and customer expectations, scaling up operations, and motivating engineers.

Heather Giovanni sheds light on the unique engineering challenges in the embedded space, where optimizing software is crucial while ensuring usability for end-users and maintainability for developers. This delicate balance requires engineers to consider factors like power consumption, size constraints, and performance, all while delivering a seamless user experience.

Heather shares valuable insights into scaling up operations in engineering. She emphasizes the need for a strong foundation and a well-defined process to ensure smooth growth. By leveraging automation, standardization, and collaboration, companies can effectively scale their operations while maintaining quality and efficiency.

The discussion delves into the topic of motivating engineers to optimize their work. Heather speaks to the significance of fostering a culture that encourages innovation, continuous learning, and collaboration. By providing engineers with challenging projects, recognition, and opportunities for growth, companies can inspire their teams to push boundaries and deliver exceptional results.

Heather shares her personal experiences maturing businesses from small to larger ones. She emphasizes the importance of adapting to new processes, embracing change, and leveraging the strengths of a larger organization. This transition requires effective communication, collaboration, and a willingness to learn from others.

From striking a balance between optimization and customer expectations to scaling up operations and motivating engineers, the discussion revolves around the engineering challenges encountered in the embedded space and the delicate balance between optimization and customer expectations.

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Software Team Leadership: Risk Taking & Decision Making with David Cramer, Co-Founder & CTO at Sentry

In this episode of the engineering leadership series, Rob Ocel interviews David Cramer, co-founder and CTO of Sentry, delving into the importance of decision-making, risk-taking, and the challenges faced in the software engineering industry. David emphasizes the significance of having conviction and being willing to make decisions, even if they turn out to be wrong. He shares his experience of attending a CEO event, where he discovered that decision-making and conflict resolution are struggles even for successful individuals. David highlights the importance of making decisions quickly and accepting the associated risks, rather than attempting to pursue multiple options simultaneously. He believes that being decisive is crucial in the fast-paced software engineering industry. This approach allows for faster progress and adaptation, even if it means occasionally making mistakes along the way. The success of Sentry is attributed to a combination of factors, including market opportunity and the team's principles and conviction. David acknowledges that bold ideas often carry a higher risk of failure, but if they do succeed, the outcome can be incredibly significant. This mindset has contributed to Sentry’s achievements in the industry. The interview also touches on the challenges of developing and defending opinions in the software engineering field. David acknowledges that it can be difficult to navigate differing viewpoints and conflicting ideas. However, he emphasizes the importance of standing by one's convictions and being open to constructive criticism and feedback. Throughout the conversation, David emphasizes the need for engineering leaders to be decisive and take calculated risks. He encourages leaders to trust their instincts and make decisions promptly, even if they are uncertain about the outcome. This approach fosters a culture of innovation and progress within engineering teams. The episode provides valuable insights into the decision-making process and the challenges faced by engineering leaders. It highlights the importance of conviction, risk-taking, and the ability to make decisions quickly in the software engineering industry. David's experiences and perspectives offer valuable lessons for aspiring engineering leaders looking to navigate the complexities of the field....

Nov 28, 2023

2 mins

Software EngineeringEngineering Leadership

GraphQL is NOT Dead & $30m from VCs Proves It with Max Stroiber, Founder & CEO at Stellate

In the latest episode of the "Just Ship It" series, Tracy Lee welcomed Max Stoiber, co-founder of Stellate, for a conversation about Max's journey in open source and his experience as a co-founder. Max's journey into open source began around 2016 when he created Styled Components, a popular open-source library. Tracy and Max reminisced about their initial meeting during Max's early days in open source, emphasizing the timeline of Max's contributions and conference appearances. Max shed light on the founding of Stellate, a company specializing in GraphQL caching. He explained that Stellate was born out of the scaling challenges faced at his previous company, Spectrum. Their heavy use of GraphQL combined with the limitations of the RethinkDB database led to frequent crashes. To address this, Max came up with the idea of putting a cache in front of their GraphQL API, which ultimately led to the creation of Stellate. Tracy touched on Stellate's current focus, and Max provided insights into their role in GraphQL caching, helping companies optimize their GraphQL APIs. Max acknowledged that while GraphQL adoption may have slowed down in some areas, it has gained substantial traction in large enterprises, solving organizational challenges at scale. Max shared his approach of defaulting to open source, explaining how he maximizes "shots on goal" by creating numerous open-source projects. He also discussed his journey, from leaving university to becoming an open-source contributor and co-founder of Spectrum, highlighting the role of genuine interest in people and how it led to his involvement with Spectrum. The episode offered valuable insights into Max's career, the challenges of being a founder, and the importance of company culture....

Oct 26, 2023

2 mins

Engineering Leadership

I Broke My Hand So You Don't Have To (First-Hand Accessibility Insights)

We take accessibility quite seriously here at This Dot because we know it's important. Still, throughout my career, I've seen many projects where accessibility was brushed aside for reasons like "our users don't really use keyboard shortcuts" or "we need to ship fast; we can add accessibility later." The truth is, that "later" often means "never." And it turns out, anyone could break their hand, like I did. I broke my dominant hand and spent four weeks in a cast, effectively rendering it useless and forcing me to work left-handed. I must thus apologize for the misleading title; this post should more accurately be dubbed "second-hand" accessibility insights. The Perspective of a Developer Firstly, it's not the end of the world. I adapted quickly to my temporary disability, which was, for the most part, a minor inconvenience. I had to type with one hand, obviously slower than my usual pace, but isn't a significant part of a software engineer's work focused on thinking? Here's what I did and learned: - I moved my mouse to the left and started using it with my left hand. I adapted quickly, but the experience wasn't as smooth as using my right hand. I could perform most tasks, but I needed to be more careful and precise. - Many actions require holding a key while pressing a mouse button (e.g., visiting links from the IDE), which is hard to do with one hand. - This led me to explore trackpad options. Apart from the Apple Magic Trackpad, choices were limited. As a Windows user (I know, sorry), that wasn't an option for me. I settled for a cheap trackpad from Amazon. A lot of tasks became easier; however, the trackpad eventually malfunctioned, sending me back to the mouse. - I don't know a lot of IDE shortcuts. I realized how much I've been relying on a mouse for my work, subconsciously refusing to learn new keyboard shortcuts (I'll be returning my senior engineer license shortly). So I learned a few new ones, which is good, I guess. - Some keyboard shortcuts are hard to press with one hand. If you find yourself in a similar situation, you may need to remap some of them. - Copilot became my best friend, saving me from a lot of slow typing, although I did have to correct and rewrite many of its suggestions. The Perspective of a User As a developer, I was able to get by and figure things out to be able to work effectively. As a user, however, I got to experience the other side of the coin and really feel the accessibility (or lack thereof) on the web. Here are a few insights I gained: - A lot of websites apparently tried_ to implement keyboard navigation, but failed miserably. For example, a big e-commerce website I tried to use to shop for the aforementioned trackpad seemed to work fine with keyboard navigation at first, but once I focused on the search field, I found myself unable to tab out from it. When you make the effort to implement keyboard navigation, please make sure it works properly and it doesn't get broken with new changes. I wholeheartedly recommend having e2e tests (e.g. with Playwright) that verify the keyboard navigation works as expected. - A few websites and web apps I tried to use were completely unusable with the keyboard and were designed to be used with a mouse only. - Some sites had elaborate keyboard navigation, with custom keyboard shortcuts for different functionality. That took some time to figure out, and I reckon it's not as intuitive as the designers thought it would be. Once a user learns the shortcuts, however, it could make their life easier, I suppose. - A lot of interactive elements are much smaller than they should be, making it hard to accurately click on them with your weaker hand. Designers, I beg you, please make your buttons bigger. I once worked on an application that had a "gloves mode" for environments where the operators would be using gloves, and I feel like maybe the size we went with for the "gloves mode" should be the standard everywhere, especially as screens get bigger and bigger. - Misclicking is easy, especially using your weaker hand. Be it a mouse click or just hitting an Enter key on accident. Kudos to all the developers who thought about this and implemented a confirmation dialog or other safety measures to prevent users from accidentally deleting or posting something. I've however encountered a few apps that didn't have any of these, and those made me a bit anxious, to be honest. If this is something you haven't thought about when developing an app, please start doing so, you might save someone a lot of trouble. Some Second-Hand Insights I was only a little bit impaired by being temporarily one-handed and it was honestly a big pain. In this post, I've focused on my anecdotal experience as a developer and a user, covering mostly keyboard navigation and mouse usage. I can only imagine how frustrating it must be for visually impaired users, or users with other disabilities, to use the web. I must confess I haven't always been treating accessibility as a priority, but I've certainly learned my lesson. I will try to make sure all the apps I work on are accessible and inclusive, and I will try to test not only the keyboard navigation, ARIA attributes, and other accessibility features, but also the overall experience of using the app with a screen reader. I hope this post will at least plant a little seed in your head that makes you think about what it feels like to be disabled and what would the experience of a disabled person be like using the app you're working on. Conclusion: The Humbling Realities of Accessibility The past few weeks have been an eye-opening journey for me into the world of accessibility, exposing its importance not just in theory but in palpable, daily experiences. My short-term impairment allowed me to peek into a life where simple tasks aren't so simple, and convenient shortcuts are a maze of complications. It has been a humbling experience, but also an illuminating one. As developers and designers, we often get caught in the rush to innovate and to ship, leaving behind essential elements that make technology inclusive and humane. While my temporary disability was an inconvenience, it's permanent for many others. A broken hand made me realize how broken our approach towards accessibility often is. The key takeaway here isn't just a list of accessibility tips; it's an earnest appeal to empathize with your end-users. "Designing for all" is not a checkbox to tick off before a product launch; it's an ongoing commitment to the understanding that everyone interacts with technology differently. When being empathetic and sincerely thinking about accessibility, you never know whose life you could be making easier. After all, disability isn't a special condition; it's a part of the human condition. And if you still think "Our users don't really use keyboard shortcuts" or "We can add accessibility later," remember that you're not just failing a compliance checklist, you're failing real people....

Dec 6, 2023

5 mins

AccessibilityA11yWeb DevelopmentHTML