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Generative AI in the Global Payments Industry: Insights from Dondi Black, CPO of TSYS
Dondi Black, Chief Product Officer of Issuer Solutions at TSYS, to explore the transformative journey of innovation, cultural shifts, and emerging technologies in the payments industry. Dondi shares her insights from three decades in the field, discussing how her organization leverages synergies, empowers teams, and implements measurable strategies to drive innovation and transformation. The conversation dives into the practical applications of generative AI, privacy-enhancing technologies, and a North Star approach to cultural transformation. Tracy and Dondi also touch on the importance of self-advocacy, honest feedback, and creating inclusive environments to foster innovation at every level. Chapters 00:00:04 Welcome & Introductions 00:00:34 Reflections on Transformation & Innovation 00:01:28 Synergies & Organizational Transformation 00:02:19 Measuring Success in Cultural Transformation 00:05:07 Empowering Individuals & Leadership Growth 00:08:07 Emerging Innovations: Generative AI in Fraud & Risk 00:10:15 Security Investments & AI's Industry Impact 00:12:28 The Future of Privacy-Enhancing Technologies 00:15:30 Sustaining Momentum in Transformation 00:18:28 The Industry’s Pragmatic Shift 00:20:39 Inclusive Innovation & Cultural Change 00:23:12 Advocating for Yourself & Your Ideas 00:25:27 Leaders as Coaches: The Power of Feedback 00:28:56 Sponsor Spotlight: This Dot 00:29:53 Where to Connect with Dondi 00:30:39 Closing Remarks Follow Dondi Black on Social Media Linkedin: https://www.linkedin.com/in/dondi-black/ Sponsored by This Dot: thisdot.co...
Nov 25, 2024
1 min
AI Leadership: Data-Driven Decision Making & Avoiding "Analysis Paralysis" with Jerry Reghunadh
In this episode of Leadership Exchange, host Rob Ocel chats with Jerry Reghunadh, Senior Director of Enterprise Architecture at Data Nimbus, about leadership, AI adoption, and data-driven decision-making. Jerry shares his career journey, insights on leveraging tools like ChatGPT and Copilot, and strategies for building effective data pipelines. They explore how companies can avoid "analysis paralysis," adopt AI strategically, and evaluate new technologies to solve real-world problems. Tune in for practical advice on aligning innovation with business goals and staying competitive in a rapidly evolving tech landscape. Chapters 00:00 – Introduction 00:31 – Jerry’s Leadership Journey 02:01 – Discussing AI in Leadership 03:59 – Experimenting with AI Tools 06:24 – Overcoming Analysis Paralysis 09:18 – Importance of Early AI Adoption 13:12 – AI’s Impact on Efficiency 14:30 – Sponsor Message 16:26 – Setting Realistic Goals for AI 19:41 – Data Management and AI 23:09 – Is AI Just a Fad? 27:22 – Testing New Technologies 29:56 – Final Thoughts on AI 30:25 – Connect with Jerry 30:44 – Closing Remarks 31:20 – Outro Follow Jerry on Social Media Linkedin: https://www.linkedin.com/in/jerrymannel/ Sponsored by This Dot: thisdot.co...
Nov 18, 2024
1 min